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Measure
Without understanding how a product is measured, design can be like shouting into an empty room.
I always design to be inline with expected KPIs, and if they don’t exist, I help create them. I believe in continual testing with beta communities, and using qualitative techniques to understand deeper human needs.
Designing to measure
Relaying functional requirements back to measurable events helps define the way a flow progresses.
Growth
As a sometime founder, continual growth analysis plays in the same sandpit as overall product roadmaps.
Analytics
I have a working familiarity with all main flavours of analytic platforms including Google Analytics and Mixpanel.
Iteration
I love responding to the slightest change in user behaviour with solutions to optimise desired user flows.
Outputs
- Continual optimisation of user flows
- Analytical understanding of why users do things
- Contribution to the overall product roadmap